On JennAir built-in wall ovens such as the JJW2830LL and JJW9830DDP, 3d21 reports a possible problem with the oven temperature sensor, the control, or the wiring. The control compares what the sensor says with what it…
On JennAir built-in wall ovens such as the JJW2830LL and JJW9830DDP, 3d21 reports a possible problem with the oven temperature sensor, the control, or the wiring. The control compares what the sensor says with what it expects and has found a mismatch. The display shows 3d21, and baking may stop. Look for a bake that never reaches its set temperature.
1. Press Cancel and let the oven cool for half an hour. 2. Check the cavity for foil or cookware pressed against the back wall. 3. Switch the breaker off for two minutes and on again. 4. If 3d21 returns, stop and call us.
Not necessarily. The control only knows its reading is not trustworthy. The oven may actually be at the right temperature or off, so we test it with a probe.
A cool oven gives a clean starting point for the sensor and prevents the control from reading leftover heat. It also protects your hands. Waiting also keeps you clear of hot racks while you look inside.
The cooktop has a separate control, so it is not affected by an oven sensing code. Use it as normal while the oven waits for repair.
A technician diagnoses it on site and gives you the price in writing before any work starts.