JennAir JGD3430WS Downdraft Cooktop and Gas Burner Service

The JGD3430WS is a 30-inch gas cooktop with four burners, including a 17,000 BTU ultra-high output burner, and a downdraft that vents cooking air through the cabinet. People pick this layout when the cooktop sits in an island or peninsula and a hood would block sight lines across the room.
Calls on this model tend to split between the burner side and the ventilation side. A burner that fails to light gets cleaned, dried and spark-tested. A downdraft that seems weak gets its filter removed and its blower inspected for grease buildup. The duct comes last, because an undersized or kinked run limits any blower.
Gas smell means leaving the house and calling the gas utility from outside. Our written price is given before any repair, and our work is covered by a 30-day workmanship warranty.
It should hum steadily without rattling or squealing. A rattle often means a loose mount or grease on the wheel, and squealing suggests a worn bearing.
Yes, once the cooktop has cooled. Wash caps and the filter in warm soapy water and let them dry. If problems remain after cleaning, call us to look at the igniters and blower.
A soft whoosh is normal. A loud pop or a delay before ignition can mean gas building up before the flame catches. Turn it off, air out the room and call us.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.