On JennAir built-in wall ovens such as the JJW2830DS and JJW8530DDS, "Press Cancel to Reset" is shown when the oven has detected an error. The instruction is to press the Cancel button or pad. If Call…
On JennAir built-in wall ovens such as the JJW2830DS and JJW8530DDS, "Press Cancel to Reset" is shown when the oven has detected an error. The instruction is to press the Cancel button or pad. If Call Service is displayed after pressing Cancel, reset power to the product. The message is also listed for combination ovens that include a built-in microwave.
1. Press Cancel and see whether the message clears. 2. If the display now says Call Service, switch the oven off at the breaker for one minute. 3. Turn it back on and set the clock. 4. Run a short bake. If it returns, write down any code that flashes and call us.
Often it is a one-time event. If the message clears with Cancel and does not return, you can keep using the oven normally, but a message that keeps coming back deserves a test visit.
It appears if the problem is still there after Cancel. Reset power at the breaker for a minute, and if Call Service remains, the oven needs diagnosis.
Yes. Note any code that flashes before the message and what the oven was doing when it appeared, such as preheating or running a clean cycle. That helps us find the cause faster.
A technician diagnoses it on site and gives you the price in writing before any work starts.