Oblivion Glass Cooktop JennAir JEC4424HB, 24-Inch Repair
The JEC4424HB is a 24-inch electric cooktop in the Oblivion glass design with glass-touch controls. At 24 inches, it is a compact unit for a small kitchen, a secondary prep area or a counter beside a wall oven, where a full-width cooktop would not fit.
A narrow cooktop heats the glass quickly, and its touch controls sit closer to the elements than on wider models. Steam and boil-overs often reach the control area, so a pad that stops responding is a common complaint. Elements underneath wear in the usual ways and may heat slowly or shut off before the pan is hot.
We dry and test the controls first, then check the elements and the limiter. You get a written price before we start, and the repair has a 30-day workmanship warranty.
Steam and splashes near the control area can disrupt the touch sensing. We test the control board, look for moisture, and replace it only if the test shows the board has failed.
The tests are the same, but access is tighter. We work on fewer elements, so finding which part is bad is quick. You still get a written price before any part is ordered.
Surface scratches are mostly cosmetic. A deep scratch or a chip at an edge can spread under heat, so we inspect it. If it is a crack, we advise you to stop using the cooktop.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
