JennAir JED3536G Euro-Style Downdraft Cooktop Service, 36-Inch

A 36-inch Euro-Style cooktop such as the JED3536G, also sold as the JED3536GB and JED3536GS, is the kind of unit homeowners place in a kitchen island so the cook can face the room. The five electric elements share a surface with a downdraft, and the whole assembly sits over a duct that carries exhaust out of the house.
As these cooktops age, the elements are what we replace most often, followed by the switches that control them. We also look at the glass, because a hairline crack near an element lets spills reach the wiring underneath, and that is something we want to catch before it grows.
A visit starts with a check of each element and the downdraft fan, and you hear the price in writing before any part is ordered. Repairs come with our 30-day workmanship warranty.
Because each element has its own switch and circuit, one dead zone is normally a failed element or switch rather than the whole cooktop. We test continuity on both and replace only the one that fails.
Not necessarily. We inspect the downdraft during the same visit, looking at the filter, the blower and the duct. If the draw is weak, we can usually say right away whether cleaning or a motor is needed.
No. Even a small crack near an element can let liquid get to the wiring below. Stop using the cooktop, switch off its breaker if you can, and call us so we can look at the glass and the circuits.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.