JennAir JGC8536BDS Gas Cooktop with Five Burners, Service

The JGC8536BDS has five burners on a 36-inch surface, including a 15,000 BTU ultra-high output burner and two gentler 5,000 BTU burners. Having such different outputs side by side makes cleaning matter more than usual, since the small burners are easily affected by even a partial blockage.
A 5,000 BTU burner that dies at low heat is rarely the valve; it is more often a cap that is not seated or a port filled with residue. We clean those first, then test the igniters and spark module. On the ultra-high burner, we make sure the flame stays steady and full.
If you notice a gas odor, leave the house and call the gas utility from outside. We quote our price in writing ahead of time, and repairs are covered by a 30-day workmanship warranty.
The lower-output burners are sensitive to blocked ports and misplaced caps. Cleaning and reseating usually fixes it. If it doesn't, we check the igniter and valve.
A drop in flame size is generally caused by residue in the ports. Clean it once cool, and if the flame remains weak, call us to check the gas feed.
No, keep each cap on its own burner. Mixing them can change the flame and cause poor lighting. Match them by size when you put them back after cleaning.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.