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Model library · JennAir Wall Oven

JMW2427I

JennAir JMW2427I RISE Combo Repair

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JennAir wall oven

Most common issues on this model

  1. Microwave side silent or not heating
  2. Oven cavity not holding set temperature
  3. Convection fan scraping or squealing
  4. Door switch preventing start-up
  5. Controls freezing or showing errors

A RISE-line combination in a 27-inch width, the JMW2427I is also listed as the JMW2427IL and JMW2427IM. Installers set it into a compact tower where a microwave and a convection oven need to share a single opening.

Compact space means heat and grease collect close to the controls. We often find the cooling fan loaded with dust, which then lets the electronics run hotter than they should, and a hot control can behave erratically long before it fails for good.

Our visit starts with the door hardware and switches, then the oven sensor and fan, then the microwave section. We quote the price in writing before any part is ordered, and we back the repair with a 30-day workmanship warranty.

Key features

  • 27-inch electric microwave-oven combo
  • MultiMode convection system
  • RISE design line
→Codes

Error codes this model can show

FC E9JennAir Wall Oven Code FC E9: Wi-Fi power module wiring Feature Not AvailableJennAir Wall Oven Message "Feature Not Available": Follow the Prompt on the Display Flashing Time, Clock, 12:00, Power Loss or Enter TimeJennAir Wall Oven Display Flashing Time or 12:00: Set the clock after power loss Locked, Lock or LocJennAir Wall Oven Display Locked, Lock or Loc: Controls and door are locked Press Cancel to ResetJennAir Wall Oven Message "Press Cancel to Reset": Clear and power cycle Probe or Insert ProbeJennAir Wall Oven Display Probe or Insert Probe: Meat probe needed PUSH or PSHJennAir Wall Oven Display PUSH or PSH: Press start Sabbath, Sab, 5Ab, or 5A7JennAir Wall Oven Display Sabbath, Sab, 5Ab or 5A7: Sabbath mode is on
JMW2427IJMW2427I questions
Why did the controls on my combination oven freeze?

Heat is a common cause. A blocked cooling fan lets the board overheat, and it may lock up until it cools. We clean the airflow path and test the board before suggesting a replacement.

Can you fix the oven side without touching the microwave?

Yes. The oven element, sensor and fan are separate from the microwave circuit. We keep the repair confined to the half that has failed whenever the wiring allows.

Does the RISE finish affect repair time?

Not much. The work follows the same path as other combination units, though we take extra care with the glass door and trim so they are returned in the condition we found them.

Book a visit

Book repair for your JMW2427I

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

(713) 766-5788
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