JennAir Flush-Mount Code E:12: Drying sensor reading out of range

What E:12 means

The JennAir flush-mount dishwasher for European cabinets, for example the JDB9600AW, shows E:12 when an NTC temperature sensor reads outside its permitted resistance range. The machine then operates without the auxiliary drying system. The washing itself continues. The code is listed in service mode, and you notice damp dishes at the end of the program. It is a sensing issue, not a washing issue, and the cycle still completes with the usual wash and rinse.

Common causes of E:12

NTC sensor resistance outside the permitted range
Sensor wire or plug damaged
Sensor failed

✓ One safe check you can try

1. Briefly kill the power at the breaker, then turn it back on. 2. Run a short program and open the door slightly at the end. 3. If E:12 returns, keep the washing going if you wish, and call us for the sensor test. Please do not remove panels to look for the sensor.

! Why to stop there

Telling a bad sensor from a bad connection needs a meter.
The sensor is behind the lower panel near water paths.
Replacing the wrong part wastes money.
We test first and give a written price before ordering.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Dishwasher codes

F8E4JennAir Dishwasher Code F8E4: Check for water and leaks after installation F8E5JennAir Dishwasher Code F8E5: Fill valve stuck open F9E1JennAir Dishwasher Code F9E1: Long drain time F9E2JennAir Dishwasher Code F9E2: Drain motor error FAE4 or F10E4JennAir Dishwasher Code FAE4 or F10E4: Diverter valve error FAE5 or F10E5JennAir Dishwasher Code FAE5 or F10E5: Diverter leak H2OJennAir Dishwasher Code H2O: Not detecting water Sanitize Light FlashingJennAir Dishwasher Message "Sanitize Light Flashing": Sanitize Temperature Not Met

E:12E:12 questions

How is E:12 different from E:11?

E:11 loses the heater when its sensor is out of range; E:12 loses the auxiliary drying system. Both involve an NTC reading outside its permitted values.

Does the machine still wash properly?

Yes, according to the listing it operates without the auxiliary drying. Expect damp dishes and use a towel or open the door slightly after the program.

What would you replace?

Only the part that fails testing: the sensor, a wire or a plug. We explain the result, quote in writing and stand behind the work for 30 days.