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Error code · Dishwasher

JennAir Flush-Mount Code E:16: Water flowing without the fill valve open

E:16 on a JennAir flush-mount dishwasher for European cabinets, such as the JDB9600AW, is a filling problem where the flow sensor counts water coming in although the filling valve was never switched on. The program stops…

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Code
E:16
Appliance
Dishwasher
Brand
JennAir
Warranty
30-day workmanship

What E:16 means

E:16 on a JennAir flush-mount dishwasher for European cabinets, such as the JDB9600AW, is a filling problem where the flow sensor counts water coming in although the filling valve was never switched on. The program stops with intermittent pumping. The listed check is the filling valve, which may be leaking through or stuck open. This can send water into the tub on its own.

Common causes of E:16

  • Filling valve stuck partly open
  • Filling valve leaking through when off
  • Flow sensor counting water that should not be there
✓ One safe check you can try

1. Close the water supply tap to the dishwasher at once. 2. Turn the breaker off. 3. Check around the base and the floor for water. 4. Do not run the machine again until we check the valve. Call us. If you find standing water on the floor, mop it up first.

! Why to stop there
  • A valve that lets water in unattended can flood the kitchen.
  • Replacing it needs the supply shut off and the unit pulled forward.
  • Water around a wired appliance is a shock risk.
  • We shut things down safely and quote the valve work in writing first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Dishwasher codes

E:16E:16 questions
Why is the pump running on and off?

The machine sees water it did not request and pumps it out in short bursts to stop the tub overfilling. That intermittent pumping is part of this safety response.

Is it okay to leave the water tap open?

No. Until the valve is checked, close the tap. A valve that lets water through can keep filling the tub or the base, and you may not be home to notice.

Can the flow sensor be wrong instead?

It can, but the listing points us to the filling valve first. We test it, tell you which part failed, and quote in writing before replacing it.

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Still seeing E:16?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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