JennAir JDTS3924S Dishwasher with Third Rack Repair

The JDTS3924S is a RISE-line 24-inch built-in dishwasher with a third rack, rated at 39 dBA. It is sold under the JDTS3924SL, JDTS3924SM and JDTS3924SP numbers as well.
The third rack is a shallow tray above the upper rack, and its rails see the most handling. They can stick or jump the track, and the tray can crack from heavy loads. The spray arm feeding it also clogs with minerals. Tall pots and long utensils loaded against the third rack tend to bend its rails, so we also look at how the loads sit. Cracks in the tray itself are repaired by replacing the rack, which we price before ordering. Owners of the L, M and P versions get the same service.
We inspect the rails and rollers first, then the filter and the arms. A written price is offered before we begin, and our work has a 30-day warranty.
Usually. We check the rails, rollers and end stops, then replace what has worn so the tray glides in and out without catching. We also check that the track is straight.
Look at the end of the model number on the label. The L, M and P versions share a base model, and we confirm parts using the full number.
The spray feeding the third rack may be clogged, or the load may be blocking it. We clear the arm and test water flow, and we show you how to keep tall items out of the way.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.