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Error code · Cooktop

JennAir Radiant Cooktop Display Starting With U: Pan, Keep Warm or Power

On JennAir electric radiant and touch-control cooktops, a display that begins with the letter U has three possible meanings. U can mean no pan is detected on the cooking area, in which case you should place…

Low risk · DIY check OK
Code
Begins with U
Appliance
Cooktop
Brand
JennAir
Warranty
30-day workmanship

What Begins with U means

On JennAir electric radiant and touch-control cooktops, a display that begins with the letter U has three possible meanings. U can mean no pan is detected on the cooking area, in which case you should place a suitable utensil on it. U can also show that the Keep Warm function is on. Less often, it can point to a problem with the electrical power supply.

Common causes of Begins with U

  • No pan on the selected cooking area
  • The Keep Warm function is turned on
  • A problem with the electrical power supply to the cooktop
✓ One safe check you can try

1. Check the cooking area. Place a suitable, flat-bottomed utensil on the desired area. 2. Look at the control to see whether Keep Warm is on and switch it off if you do not want it. 3. If U stays with a pan in place and Keep Warm off, turn the cooktop's breaker off for one minute and back on. 4. If U returns, call us.

! Why to stop there
  • Two of the three meanings are normal operation, so a repair would be wasted.
  • Power supply checks involve live terminals, which are not safe for owners.
  • The display letter alone does not tell which meaning applies, so check the pan and Keep Warm first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Begins with UBegins with U questions
Why does my cooktop show a U?

It may mean no pan is detected, the Keep Warm function is active, or there is a power supply issue. Check for a pan and for Keep Warm first.

How do I stop the U for Keep Warm?

Turn the Keep Warm function off at the control for that cooking area. The U goes away once Keep Warm is off and the area has no pan.

When should I call you?

Call us if U remains with a suitable pan and Keep Warm off, and a breaker reset does not help. Then the supply or control needs a technician, and you get a written price first.

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Still unsure about Begins with U?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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