The JennAir flush-mount dishwasher for European cabinets, for example the JDB9600AW, shows E:12 when an NTC temperature sensor reads outside its permitted resistance range. The machine then operates without the auxiliary drying system. The washing itself…
The JennAir flush-mount dishwasher for European cabinets, for example the JDB9600AW, shows E:12 when an NTC temperature sensor reads outside its permitted resistance range. The machine then operates without the auxiliary drying system. The washing itself continues. The code is listed in service mode, and you notice damp dishes at the end of the program. It is a sensing issue, not a washing issue, and the cycle still completes with the usual wash and rinse.
1. Briefly kill the power at the breaker, then turn it back on. 2. Run a short program and open the door slightly at the end. 3. If E:12 returns, keep the washing going if you wish, and call us for the sensor test. Please do not remove panels to look for the sensor.
E:11 loses the heater when its sensor is out of range; E:12 loses the auxiliary drying system. Both involve an NTC reading outside its permitted values.
Yes, according to the listing it operates without the auxiliary drying. Expect damp dishes and use a towel or open the door slightly after the program.
Only the part that fails testing: the sensor, a wire or a plug. We explain the result, quote in writing and stand behind the work for 30 days.
A technician diagnoses it on site and gives you the price in writing before any work starts.