JennAir Microwave Message LOC, L or Padlock Icon: Control Lock Enabled

What LOC or "L" or Padlock Icon means

On JennAir over-the-range microwave hoods like the JMV9196CS and countertop microwaves like the JMC1116AS, LOC, an L, or a padlock icon means the Control Lock is enabled. Depending on the model, press and hold Cancel for three seconds or press and hold Start for five seconds to unlock it. On some countertop microwaves, a lit door icon belongs to a two-step door-opening feature that helps avoid unintended access.

Common causes of LOC or "L" or Padlock Icon

Control Lock turned on
A pad held down by mistake
Child-safety feature left on

✓ One safe check you can try

1. Press and hold Cancel for three seconds. 2. If nothing changes, press and hold Start for five seconds instead, since the right pad depends on the model. 3. On a countertop model, check whether the door icon is lit, because that two-step door feature may need an extra step. 4. If the lock will not clear, call us.

! Why to stop there

A lock that will not clear may point to a keypad problem.
We can confirm quickly by phone.
No parts are needed if it is only the lock.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave codes

Flashing ":" or PF in displayJennAir OTR Microwave Message Flashing ":" or PF: Power Failure or Clock Off Locked, Lock or LocJennAir Built-In Microwave Message "Locked, Lock or Loc": Control Lock On ":" or "." in displayJennAir Built-In Message ":" or "." in display: clock needs setting Sabbath, Sab, 5Ab, or 5A6JennAir Built-In Microwave Message "Sabbath, Sab, 5Ab, or 5A6": Sabbath Mode On F8 E3JennAir Built-In Microwave Code F8 E3: one more cooling alert SEJennAir JMV Code SE: keypad problem F8 E4JennAir Built-In Microwave Code F8 E4: exhaust air sensor F8E5JennAir JMV Code F8E5: exhaust air temperature sensor

LOC or "L" or Padlock IconLOC or "L" or Padlock Icon questions

Is LOC an error?

No. It means the Control Lock feature is on. Unlock it with the pad hold for your model, and the microwave works again. Try both holds if the first does not work.

Why is the door icon lit?

On some countertop microwaves, a two-step door-opening feature helps prevent unintended access. The lit icon tells you the door is protected. Just follow the door steps.

What if I try both holds and nothing works?

Reset the power at the breaker or outlet, then try again. If the lock remains, the keypad may need service. Try the holds again afterward.