JennAir JEC4536YS Radiant Cooktop – Touch Control Repair

The JEC4536YS is a 36-inch electric radiant cooktop with electronic touch controls, built for a wide island or counter cutout. You will find it paired with a hood overhead or a downdraft behind, with the power supply feeding from the cabinet below.
On a wide cooktop with touch controls, we tend to be called for three things: a pad that stops responding in one area, an element that never lights, and a surface with a mark that will not wipe off. The first is often a moisture issue that dries out, but a control board that has aged can behave the same way after cleaning.
We test the board with the glass dry, then the elements and their sensors. The price is written before we begin, and the repair is covered by our 30-day workmanship warranty.
Press and hold the lock key as the controls describe, and make sure the pad is dry. If it stays locked, the board may have failed, and we test it and quote the repair.
Elements differ in size and wattage, so the larger ring boils faster. If a ring that used to heat quickly is now slow, its limiter or the element itself may be weak, and we test both.
Sometimes the glass and frame are available as a unit, and sometimes the whole cooktop is the better choice. We check availability for your number and quote it in writing.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.