JennAir JGC2530EB Repair for Glass Gas Cooktops

The JGC2530EB packs five gas burners onto a 30-inch glass cooktop, which makes for a tight layout with burners closer together than on a traditional steel cooktop. In practice this means shared heat on the glass between pots, and spills that find the edges of burner bases more easily.
With glass, we pay special attention to the surface around each burner. A hairline crack or a chipped edge can grow with heat, so we inspect before and after the burner work. For lighting trouble, we clean the ports, dry the igniter and test the spark module under power.
Should you ever detect gas, leave the house and call the gas utility from outside. We quote in writing before any repair, and we cover our work with a 30-day workmanship warranty.
A crack in glass cannot be fixed by sealing. Stop using the cooktop, because the glass may be weakened near a burner. We can inspect it and tell you what replacement involves.
A short delay is usually dirt or moisture in the burner or at the igniter. Clean and dry the burner assembly. If the delay is long or the smell of gas appears, shut off the burner and call us.
Use a non-abrasive cleaner made for glass cooktops and a soft cloth, after the surface has cooled. Avoid scrapers near burner bases and never let cleaner seep into the igniter wells.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.