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Model library · JennAir Cooktop

JIC4724H

JennAir JIC4724H (24-Inch) Flex Induction Cooktop Repair

JennAir cooktop

Most common issues on this model

  1. Flex zone that heats only partly
  2. Cookware not detected across zones
  3. Cooling fan noise
  4. Glass chip near a zone
  5. Touch control lag

Flex induction zones are the main feature of the JIC4724H, a 24-inch Lustre cooktop in black with stainless trim, also sold as the JIC4724HB and JIC4724HS. The flexible zone lets you use larger or odd-shaped cookware, and it belongs to the Oblivion / Lustre family.

Flex zones put more weight on the coils and sensors that decide where the pan is. When heating is patchy, we test the coils in the zone, then the sensing, then the power module. We also look at airflow and the fan, because compact cabinets hold heat.

A written price comes first on every job, and we cover the work with a 30-day workmanship warranty. Before we leave, we run each part of the flex zone once more so you can see it heating normally. Heat is easiest to judge with the pan you actually use, so keep it handy for the visit.

Key features

  • Lustre stainless induction flex cooktop, 24-inch width
  • Flex induction zones
  • Black with stainless trim
  • Variants , 
→Codes

Error codes this model can show

JIC4724HJIC4724H questions
The flex zone on my JIC4724H heats only one side of a large pan. What is wrong?

It could be a pan with a warped base, or one coil or sensor in the zone may be failing. We test with flat magnetic cookware and then check the coils.

Why does the cooktop reduce power during long cooking?

Heat protection may be limiting output. A blocked fan or limited airflow below the cooktop can trigger it. We check ventilation and the fan. Cleaning dust from the fan is often part of the fix.

Do I need to avoid placing a pan across two zones?

The flex design is meant to handle it, but pans must be flat and magnetic. Pans that are very thin or uneven may heat poorly, so test with a flat one first.

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Book repair for your JIC4724H

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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