JennAir JEC4424KB Oblivion Cooktop with 4 Elements (24-Inch)
The JEC4424KB is a 24-inch black electric cooktop with four elements in the Oblivion design line. Four elements in 24 inches means the burners sit close together, so pans on adjacent rings can crowd each other and share heat.
That close spacing affects how the cooktop wears. Heat from a large pan can build up around the neighboring element and its wiring, and over time a connection loosens or a switch becomes unreliable. When one element is out, the others usually work, which tells us the cooktop’s supply is fine and the cause is local.
We find the affected element, test power, then check the element, its switch and the terminal. If the glass has a crack, we ask you to stop using that surface. A written price comes first, and our repair has a 30-day workmanship warranty.
Yes, as long as each pan sits on its own element and does not touch the other. Pans that overhang trap heat around neighboring elements, which can age wiring and switches faster.
An element that works intermittently often has a loose connection or a worn switch. We test both and the element itself, and quote the part that fails.
A slight smell after a repair or cleaning is normal as residue burns off. A strong or lasting smell is not, so switch off and call us to check the connections.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
