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Error code · Range

JennAir Range Message “H”: Cooktop surface still hot

On JennAir electric ranges and cooktops with surface units, such as the JES1750FS, an H in the heat setting window means a surface cooking area is too hot to touch, even after you turn it off.…

Low risk · DIY check OK
Code
Displaying an H
Appliance
Range
Brand
JennAir
Warranty
30-day workmanship

What Displaying an H means

On JennAir electric ranges and cooktops with surface units, such as the JES1750FS, an H in the heat setting window means a surface cooking area is too hot to touch, even after you turn it off. It is a hot-surface indicator rather than an error. Let the cooktop cool. If the H stays on or flashes after it is cool, power down the cooktop.

Common causes of Displaying an H

  • The surface cooking area is still hot after use
  • The H is flashing because the cooktop did not cool down
  • A control that keeps the H on after the glass is cool
✓ One safe check you can try

1. Leave the surface alone until the glass is cool to the touch. 2. Turn off all surface controls. 3. If the H is still displayed or flashing, turn the circuit breaker off for one minute. 4. Turn the breaker back on and check the display. 5. If the H remains on a cool cooktop, call us.

! Why to stop there
  • The H usually clears on its own as the glass cools.
  • A stuck H on a cool cooktop is a control matter, not something to test live.
  • Touching the surface to check it can burn you.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Range codes

Displaying an HDisplaying an H questions
Is the H a warning that something is broken?

No. It tells you the surface is still hot. It usually disappears once the glass cools, which can take a while after a long session at high heat.

The H is flashing. What should I do?

Allow the cooktop to cool. If it is still flashing, turn off the circuit breaker for one minute and turn it on again. Call us if the H stays on a cool surface.

Can I put a pot on a cooktop showing H?

We recommend waiting. The surface is hot, and a pot can scorch or the glass can crack with a sudden change. Let it cool first.

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