Cleaning a JennAir Glass Cooktop: What Scratches It and What Does Not

A glass-ceramic cooktop looks sleek, but it is not indestructible. Most damage we see comes from gritty cleaners, dragged pans and sugar that was left to harden.

Daily Cleaning

1. Wait until the surface is cool and the hot-surface light is off.
2. Wipe using a soft cloth and warm water mixed with gentle dish soap.
3. Rinse and dry with a clean microfiber cloth to avoid streaks.

Baked-On Spills

• Use a cooktop cleaner made for glass and apply it as the label says.
• Hold a razor scraper at a shallow angle to lift burnt-on residue, and stay clear of the frame.
• For sugar or melted plastic, act quickly while the glass is still warm, using an oven mitt, and scrape it away rather than letting it cool into the surface.

What Causes Scratches

• Dragging pots, especially cast iron with rough bottoms.
• Scrubbing with abrasive pads or scouring powder.
• Grains of salt or rice sitting under a pan.
• Cleaners with ammonia or bleach on a hot surface.

Hard Water and Houston Homes

White rings from boil-overs are mineral deposits. A little white vinegar on a cloth often loosens them once the surface is cool, followed by a rinse and a wipe.

Tiny scratches affect looks only, but a chip or crack is different. If you see a crack, shut off the breaker and stop cooking on it. Moisture can reach the electronics through a crack.

If controls misbehave after a spill, we can check the cooktop safely. If you have worked through the list and nothing changed, our cooktop repair service is ready for JennAir owners across the region, and the neighborhoods we reach are listed on our service area page. We will not start on the cooktop until you have approved a written price, and the repair is then covered for 30 days.