Keeping Children and Pets Safe Around a Hot JennAir Cooktop

A cooktop that looks cool can still burn skin. Smooth glass in particular hides heat, and a toddler or a curious pet can touch it before an adult notices.

Understand the Hot-Surface Light

Most cooktops show a light or message while the glass is still hot, even after the zone is off. Treat that light as a clear warning. Do not wipe the surface, and keep hands, towels and pets away until it goes out.

Induction Is Different, But Not Cold

An induction zone heats the pan directly, but the pan then warms the glass beneath it. The glass can stay hot enough to burn after you lift a pot. The same warning applies.

Everyday Safety Habits

• Use the back zones first when children are around.
• Turn pot handles inward and keep lids and utensils off the glass.
• Use the control lock, if your cooktop has one, to stop little hands from switching a zone on.
• Never leave cooking unattended, even for a moment.
• Keep small appliances, mail and dish towels off the cooktop.

If the Indicator Acts Strangely

If the hot-surface light stays on long after the glass is cool, or never lights while the surface is warm, the cooktop may have a sensor or control problem. Without a working warning, you should not rely on it. Treat the glass as hot until it has been off for a long time.

Also stop using a cooktop with cracked glass or a zone that turns itself on. Turn the circuit off at the breaker and keep everyone away until a technician has looked at it.

We can test the indicator, controls and lock so the safety features work as intended. If the trouble remains after the easy steps above, our cooktop repair service is ready for JennAir owners across the region, and the neighborhoods we reach are listed on our service area page. The cooktop price goes on paper before we begin, and the finished work is guaranteed for 30 days.