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Error code · Range

JennAir Range Code 1c31: Oven control or wiring

On JennAir electric, gas and dual-fuel ranges with electronic oven control, such as the JES1750FS and JDS1750ML, 1c31 reports that there may be a problem with the oven control or the associated wiring. Unlike 1c1c and…

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Code
1c31
Appliance
Range
Brand
JennAir
Warranty
30-day workmanship

What 1c31 means

On JennAir electric, gas and dual-fuel ranges with electronic oven control, such as the JES1750FS and JDS1750ML, 1c31 reports that there may be a problem with the oven control or the associated wiring. Unlike 1c1c and 1c2c it does not mention the keypad, so the control board and its harness are the focus. The oven stops cooking and the display shows 1c31.

Common causes of 1c31

  • Control board with an internal failure
  • Harness damage or a loose plug
  • Power disturbance upsetting the control
✓ One safe check you can try

1. Press Cancel and let the range cool. 2. Turn the breaker off for a minute and restore it. 3. Set the clock and run a short bake. 4. If 1c31 returns, stop using the oven and call us. Please don't remove panels.

! Why to stop there
  • A control that repeats the code won't recover on its own.
  • Wiring checks need a meter and power on.
  • We quote in writing first and warrant work for 30 days.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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1c311c31 questions
Is 1c31 serious?

The oven control runs the whole cooking cycle, so treat the code as important, though it is not an emergency. Keep the oven off until it has been checked.

What separates 1c31 from 1c32?

The description is the same for both, and the numbers may mark different detection points in the control. We test the same circuit for either, so the repair path and the price approach do not change.

What will you check first?

We start with the control's connections, then the control itself, and you see the price in writing before work begins. Most diagnoses finish in one visit, and repairs carry a 30-day warranty.

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Still seeing 1c31?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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