JennAir Range Cooktop Control Lock: Unlock to Use the Surface

What Lock means

On JennAir electric, gas and dual-fuel ranges with electronic oven control, such as the JDS1750ML or JIS1450DS, Lock on the cooktop means the Control Lock is active. It avoids unintended use of the surface cooking areas. If it was activated while power to the cooktop was off, the cooktop is locked out and the surface areas cannot be turned on from the touch controls. If it was on with power on, all keypads are locked except Power and Off.

Common causes of Lock

Control Lock was switched on deliberately
Control Lock was triggered by accident while cleaning
A child lock use that was forgotten

✓ One safe check you can try

1. Find the Lock key on the cooktop touch controls. 2. Touch and hold it to unlock, following your owner's manual for the exact timing. 3. Make sure the cooktop panel is dry and clean before pressing. 4. If the cooktop will not unlock, call us.

! Why to stop there

This is a user setting, so a visit would waste your money.
The lock is a safety feature that works as designed.
If the unlock key does nothing, we check the panel and quote in writing.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Range codes

FC E8Registration Error During App Setup: JennAir Range FC E8 FC E9JennAir Range Wi-Fi Power Module Reported Again (FC E9) Feature Not AvailableJennAir Range Message "Feature Not Available": Try Again or Disable Power FEE6JennAir Range Code FEE6: Main cavity bake element FEE7JennAir Range Code FEE7: Main cavity broil element Flashing Time, Clock, 12:00, Power Loss or Enter TimeJennAir Range Display "12:00" or "Power Loss": Set the Clock After an Outage Indicator FlashingJennAir Range Cooktop Indicator Flashing: Keys Pressed or Controls Set Wrong Indicator or Hot Light OnJennAir Range Hot Light On: A Control or Element Is Still Hot

LockLock questions

Why can't I turn on the burners?

If Control Lock is on, the surface cooking areas cannot be turned on from the touch controls. Unlock the cooktop first and then try again.

What still works while locked?

If the lock was activated with power on, all keypads are locked except Power and Off, so you can always turn the cooktop off if you need to.

The lock will not release. What should I do?

Dry and clean the panel, try again, and check your owner's manual. If it still will not release, call us and we will test the touch controls.