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Error code · Range

JennAir Range Message “Call Service”: Control has detected an error

On JennAir electric, gas and dual-fuel ranges with electronic oven control, such as the JES1750FS or JDS1750ML, the words Call Service appear when the control has detected an error. Press Cancel to reset it first. If…

Medium · inspection needed
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Code
Call Service
Appliance
Range
Brand
JennAir
Warranty
30-day workmanship

What Call Service means

On JennAir electric, gas and dual-fuel ranges with electronic oven control, such as the JES1750FS or JDS1750ML, the words Call Service appear when the control has detected an error. Press Cancel to reset it first. If the message is still shown after Cancel, reset the power to the range. The message is general and does not name a part. The words appear on the display in place of the clock.

Common causes of Call Service

  • The control detected an error that it cannot name on the display
  • A temporary glitch that a reset can clear
  • A repeating condition that returns after power is restored
✓ One safe check you can try

1. Press the Cancel pad or button. 2. If Call Service stays, turn the range off at the breaker for one minute. 3. Restore power and wait for the display to start. 4. Try a short Bake at 350 degrees. 5. If the message returns, stop using the oven and call us. On gas models, if you smell gas, leave and call the utility.

! Why to stop there
  • The message hides which part is involved.
  • Repeating the reset does not tell us anything new.
  • A technician reads the stored information safely, without guessing.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Call ServiceCall Service questions
What do I do first when Call Service shows?

Press Cancel. If the message goes away, you can keep using the range, but watch for a repeat. If it stays, reset power at the breaker for a minute.

Does Call Service mean the range is ruined?

No. It means the control found an error. Many are minor, but a message that returns after a reset needs a technician to find the cause.

What does your visit include for Call Service?

We check the range, find which function raised the message, and give you a written price before any work. Repairs carry our 30-day workmanship warranty.

Book a visit

Still seeing Call Service?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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